What Our Customers Say

I have sold many properties in my time, and I have never come across anyone as friendly, smart or professional as Michelle Olsen. Not only did she not compromise on getting me the asking price for my property, but she also went above and beyond doing what needed to be done to get it sold. Michelle is very trustworthy, honest and has a lot of integrity. I found Michelle to have way more experience than agents twice her age. Well done, Michelle, fantastic negotiating. I am absolutely thrilled with my result. 

I have recently purchased a new home and sold my old home both through LJ Hooker Coffs Harbour, I would like to commend you on your professionalism and courtesy. I would particularly like to express my gratitude to Paul Fitzpatrick who sold our home within 4 days of it being list listed and achieved the asking price, we could not have wished for more. We found Paul professional, friendly, reliable, and willing to assist us in any way he could, he is a credit to your agency, and we cannot recommend him highly enough. 

John was fabulous obtaining a sale under difficult family conditions. His skill and knowledge of the market, people, and attention to detail on his presentation on open days ensured a sale. John was always available and stayed connected through the ongoing process. Advertising of the property was excellent and well-done online and in print media. I would recommend John and all the team at LJ Hooker; they go above and beyond just selling property’s'. They value the vendors and purchasers. Thanks again John and your Team. 

Julie was the perfect agent for us. She made us feel comfortable, she was easy to deal with, easy to communicate with, professional, realistic, and importantly did not come with the sales spin that some agents do. We would recommend her without hesitation. 

Mark was exceptionally professional to deal with in the purchase of my property. He made me feel relaxed and very comfortable through the whole process. Very friendly and approachable with reassurance at each step. Highly recommend Mark to assist with your purchase. 

The sale of the family home involved 5 parties. Julie understood this and made it work with the sale by working via one party . Thank you, Julie.

After having my property for sale for some months with a smaller agency with two failed contracts, I contacted Troy who listed my property at a price I was happy with and he actually sold my property and it settled within the first month it was in his portfolio!! Every step of the sale Troy would be in contact with me, I advised him I preferred email as I had already moved to Adelaide, he actually listened to me and would contact me as I had requested something else I was unable to achieve with the previous agency. Overall very happy with Troy for service, reliability and local knowledge. 

To Jen, LJ Hooker, Thank you for your  efforts in ensuring a smooth transition in purchasing my new home. I appreciate the prompt response to any queries  I had and the regular communications between us helped to make the purchase stress free. I also appreciate the fact that nothing was too much trouble for you and I am so pleased to have had you as our buying  agent. 

Following a really bad time with leasing my property in Nambucca Heads, I decided to cut the losses and sell. After trying a number of agents with very little, if any interest shown in the property, I was lucky,  after having another agent cancel on the appointment, to meet Troy Vance. An agent who showed a surprising interest in wanting to list my property, hitherto ignored by all. With honest/sensible advice and an undertaking to sell the property. Troy had shown three possible clients within two weeks and had pictures on the website one week after signing the agreement with his L J Hooker office. The great achievement for me was one week later having Troy advise me of an offer, which I accepted. At all times even after agreeing to sell, Troy has kept in contact and maintained the relationship and pleasant attitude. I still feel valued and would most seriously recommend Troy as an innovative, market intelligent, customer focused, achiever in real estate sales